Subject: Request for Credit Note - Invoice [Invoice Number] - Overcharge
Dear [Supplier Contact Name or Accounts Department],
I hope this email finds you well.
We are writing to respectfully request a credit note for an overcharge on our recent invoice, [Invoice Number], dated [Date of Invoice].
Upon reviewing our records, we found a discrepancy where we were overcharged by [Amount of Overcharge] for [briefly explain what the overcharge was for, e.g., "duplicate charge for item X," "incorrect pricing for service Y," or "quantity discrepancy for product Z"]. The correct amount should have been [Correct Amount].
For your reference, I have attached a copy of the invoice in question, [Invoice Number], and relevant supporting documentation [mention any attached documents, e.g., "our purchase order," "delivery note," "or a screenshot of the incorrect pricing"].
Please let us know if you require any further information from our end to process this request. We would appreciate it if you could issue a credit note for the overcharged amount as soon as possible. A credit note essentially contains the same information as a sales invoice, but instead of requesting payment, it authorizes us to claim back the specified sum.
Thank you for your attention to this matter. We value our ongoing business relationship and look forward to your prompt resolution.
Sincerely,
[Your Name]
[Your Title]
[Your Company]
[Your Phone Number]
[Your Email Address]